LEGAL REFERENCE

Your Privacy Comes First

We built wdhoki around your trust. This privacy policy shows exactly how we collect, use and protect your personal data — from account signup through every deposit, withdrawal...

Data ProtectionEncrypted PaymentsAccount SecurityTransparent PracticesYour Control
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wdhoki Your Privacy Comes First

How We Handle Your Information

When you open an account with wdhoki, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported Indonesian regions. Your payment information — whether you use DANA, OVO, GoPay or QRIS — is processed through encrypted channels and never stored on our servers in plain text. We use your data to

deliver gaming services, process withdrawals, detect fraud and communicate about your account. We do not sell your personal information to third parties. Your data is retained only as long as your account remains active, plus the period required by Indonesian law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we use your data, your rights or account information.
Account Settings Update your personal details, communication preferences and privacy settings directly from your wdhoki account dashboard anytime.
Data Requests Request a copy of your personal data or ask us to delete your account by contacting our compliance team within 30 days.
WHY VISITORS TRUST US

Privacy Standards We Follow

Encryption Standard

All payment and personal data transmitted to wdhoki uses TLS 1.2 encryption, the same standard banks use to protect your financial information.

Regular Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.

Compliance Framework

wdhoki operates under data protection principles aligned with Indonesian regulations and international privacy standards for gaming platforms.

Staff Training

Every wdhoki team member handling your data completes annual privacy and security training to ensure your information stays confidential.

Incident Response

If a security incident occurs, we notify affected users within 72 hours and provide clear steps to protect your account.

Third-Party Vendors

Payment processors, hosting providers and analytics partners we use are bound by strict data protection agreements and audited annually.

Privacy Across wdhoki

Casino Tables
Live dealer sessions are encrypted end-to-end; your chat messages and betting history stay private and are never broadcast.
Slot Lobbies
Your spin history and winnings are stored securely; we don't track your gameplay for marketing purposes without explicit consent.
Sportsbook Markets
Betting slips and market selections are tied to your account only; we don't share your sports preferences with external advertisers.
Mobile App
The wdhoki app uses the same encryption and privacy controls as our desktop site; local device storage is cleared on logout.
Account History
Your deposit, withdrawal and gaming records are accessible only to you and our compliance team when legally required.
Payment Methods
DANA, OVO, GoPay and QRIS transactions are processed through secure gateways; we never see your wallet credentials or PIN.
Email Communications
We send account alerts, withdrawal confirmations and promotional updates only to the email you registered; you can unsubscribe anytime.
QUICK SIGNAL

What This Policy Protects

Account Identity Your name, email, phone and ID details are verified once...
Payment Security DANA, OVO, GoPay and QRIS transactions flow through PCI-compliant gateways...
Gaming Activity Your bets, wins and session history are logged for your...
Device Information We collect your IP address and device type to detect...
Communication Logs Support chats and emails are stored for dispute resolution and...
Consent Records We keep a timestamped record of every privacy choice you...

Privacy Policy Questions

We retain your account data for seven years to comply with Indonesian financial regulations and fraud prevention requirements. After that period, your information is securely deleted. You can request early deletion by contacting [email protected].

Yes. Log into your account and visit Settings > Privacy > Data Export to download a complete copy of your personal information, gaming history and payment records in a portable format within 14 days.

No. We share only the transaction details necessary to process your deposit or withdrawal — your name, amount and reference number. Payment providers never receive your gaming history, betting patterns or account balance.

We notify you by email within 72 hours, explain what data was affected and provide steps to secure your account. We also file a report with Indonesian authorities and offer free credit monitoring if financial data was exposed.

Yes. Every marketing email includes an unsubscribe link. You can also manage preferences in your account settings under Notifications. We'll stop sending promotions within 48 hours of your request.

We use essential cookies to keep you logged in and prevent fraud. Optional analytics cookies track page visits to improve our site. You can disable non-essential cookies in your browser settings without losing account access.

Email our privacy officer at [email protected] with your concern. We respond within 14 days. If you're unsatisfied, you can file a complaint with the Indonesian Data Protection Authority through their official channels.